Terms of Service

Last Updated: March 27, 2023

1. Acceptance of Terms

Welcome to DebtDefender ("Company," "we," "us," or "our"). By accessing or using our website, services, or software (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent that you have the legal capacity to enter into a binding contract and are not barred from receiving services under the laws of any applicable jurisdiction.

3. Description of the Service

Our platform uses AI to generate draft letters or responses to debt collectors based on user-provided content and references to UK consumer law.

We do not provide regulated legal advice. We are not a law firm and are not regulated by the Solicitors Regulation Authority (SRA) or the Financial Conduct Authority (FCA).

The materials and outputs generated by the Service are for informational purposes only and should not be relied upon as legal counsel.

4. User Responsibilities

You agree to provide accurate and truthful information when using the Service.

You are solely responsible for reviewing, verifying, and using the generated letters or responses before sending them to any third party.

You agree not to use the Service for any unlawful or fraudulent purpose.

5. Subscription and Payments

Some features of the Service may require a subscription. You will be billed on a recurring basis (e.g., monthly) unless you cancel your subscription in accordance with our cancellation policy.

All fees are non-refundable unless otherwise stated.

We reserve the right to change subscription fees, billing methods, or payment schedules at any time. You will be notified of any fee changes in advance.

6. Intellectual Property

All content, trademarks, logos, and software related to the Service are the property of the Company or its licensors.

You may not reproduce, distribute, or create derivative works of any part of the Service without express written permission.

7. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis.

We make no warranties or representations, express or implied, regarding the accuracy, reliability, or completeness of any content or outputs generated by the AI.

We do not guarantee any specific results from the use of the Service.

8. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to your use of the Service.

If any liability is found, our total liability will not exceed the total amount paid by you to the Company in the twelve (12) months preceding the event giving rise to the claim.

9. Termination

We may suspend or terminate your access to the Service at any time, for any reason, including violation of these Terms.

You may cancel your account or subscription at any time, but any fees already paid are non-refundable.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these Terms at any time.

We will notify you of any significant changes, and your continued use of the Service constitutes acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

[email protected]
DebtDefender Ltd
123 Financial Street, London, EC1A 1AA